46 Generative AI Tools for Business and Marketing

Generative artificial intelligence (AI) tools transform businesses’ operations, opening up new possibilities to enhance productivity, creativity, and customer experiences.

This comprehensive article explores the landscape of generative AI solutions available for businesses in areas like marketing, sales, customer service, coding, HR, legal, and finance.

Related: 40+ AI Conferences in 2024 – 2025 ∙ 31 AI Chatbots with 36 AI Models [INFOGRAPHIC]

With the following 46 AI-powered tools and features, you can leverage AI to simplify workflows, improve efficiency, generate engaging content, and drive better business outcomes.

1. ActiveCampaign AI

ActiveCampaign’s AI Content Generator is a powerful tool that leverages cutting-edge AI technology to create personalized and engaging customer experiences. It is designed to empower marketers to ideate, compose, and perfect their content at an unprecedented speed.

Key features of ActiveCampaign’s AI Content Generator include:

• AI-Powered Content Generation: The tool enables marketers to go from idea to quality content at lightning speed. It allows for the personalization of relevant content optimized for the customer’s experience, and it facilitates the revision of content based on feedback, helping refine marketing strategies over time.
• Content Optimization: The AI Content Generator accelerates the writing process by turning keywords into written content ready to be refined and delivered. This feature helps marketers fine-tune their campaigns and strike the right tone with their audience.
• Feedback-Based Iteration: The tool generates content that iterates based on user feedback, allowing for content testing for tone, structure, and intent that resonates with the audience.
• Marketing Strategy Refinement: The AI Content Generator allows for experimentation with various campaigns to identify what resonates best with customers, thereby improving their personalized experience.

ActiveCampaign’s AI Content Generator is a robust tool that uses AI to help marketers create personalized, engaging content quickly and efficiently, refine their marketing strategies, and improve customer experiences.

2. Adobe Generative Fill

Adobe Photoshop has unveiled Generative Fill, a feature underpinned by Adobe Firefly’s generative AI. This tool empowers users to rapidly create, supplement, erase, or replace images with straightforward text commands. Here are some noteworthy characteristics of Generative Fill:

• From thought to visual in moments: Users can transition from a textual cue to stunning visuals in seconds. Generative Fill facilitates adding, expanding, and deleting content from images or fabricating them from the ground up.
• Greater concept exploration in less time: Users can probe and play with ideas in moments instead of hours. Generative Fill can swiftly generate many high-quality concepts with results a few keystrokes away.
• Blend with AI speed and Photoshop precision: Generative Fill is integrated into Photoshop (beta), allowing users to use it in conjunction with every other editing tool to refine AI additions, with each one nondestructively generated on a new layer.
• Create with assurance: Generative Fill leverages Adobe Firefly, a suite of generative AI models tailored to be safe for commercial use and trained on Adobe Stock imagery, openly licensed work, and content from the public domain where the copyright has expired.

Businesses can harness Adobe Photoshop’s Generative Fill to quickly and efficiently produce high-quality images, explore and toy with ideas, and fine-tune their creative outputs with total artistic control.

3. AgoraPulse AI-Writing Assistant

Agorapulse’s AI-Writing Assistant is designed to help users create engaging social media content effortlessly. It leverages the latest AI technology to transform ordinary content into engaging posts that drive interaction and inspire action.

Key features of Agorapulse’s Writing Assistant include:

• Content Transformation: Users simply write their content as usual, then ask the Writing Assistant to transform it into engaging content. The AI suggests the best copy for the post based on the selected tone, which can range from engaging to funny.
• Image Creation: The Writing Assistant integrates with Canva, allowing users to transform their text into stunning graphics. This feature helps to elevate visual content and make posts more eye-catching.
• Mobile Availability: The Writing Assistant is also available on Agorapulse’s mobile app, enabling users to create great content wherever they go.

Agorapulse’s Writing Assistant is an AI-powered tool that helps users create engaging social media content. It transforms ordinary content into engaging posts, creates eye-catching images, and is available on mobile for content creation on the go.

4. Airtable AI

Airtable AI is a powerful tool designed to bring the power of AI to your workflows. It’s designed to be user-friendly, requiring no prior experience with AI, making it accessible to teams of all skill levels.

Key features of Airtable AI include:

• Ease of Use: Airtable AI is designed to be easy to use, regardless of your prior experience with AI. It provides pre-built prompts, guidance, and tips to help you quickly add AI capabilities to your workflows.
• Skill Development: Airtable AI helps teams build confidence and develop skills in writing and using AI prompts. This feature allows teams to gradually increase their use of AI and make the most of its power.
• Integration with Workflows: Airtable AI is designed to integrate with your existing workflows seamlessly. This allows you to leverage the power of AI without disrupting your current processes.

Airtable AI is a user-friendly tool that brings the power of AI to your workflows. It’s designed to be easy to use and helps teams build confidence and develop skills in using AI, making it a valuable addition to any team’s toolkit.

5. Amazon Generative AI

At the AWS Summit in New York, Swami Sivasubramanian, VP of Database, Analytics, and Machine Learning at Amazon Web Services (AWS), announced the company’s commitment to democratizing the use of generative AI. This initiative aims to broaden access to generative AI for all types of customers across various business lines, including engineering, marketing, customer service, finance, and sales.

Key applications of generative AI include:

• Customer Experience: Generative AI will enhance customer experiences through virtual assistants, intelligent customer contact centers, and personalized shopping services.
• Employee Productivity: Employees can benefit from generative AI-powered tools such as conversational search, text summarization, and code generation.
• Business Operations: Generative AI can improve business operations through intelligent document processing or quality controls.
• Creative Content Production: Generative AI can turbocharge the production of all types of creative content.

Customers will need to choose the right model for the right job and securely customize these models with their own data. Easy-to-use tools and purpose-built ML infrastructure will be key to democratizing AI within organizations.

Much of this innovation will be built with an AWS service that helps organizations of any size and across all industries worldwide easily build and scale their own generative AI applications. It does this by giving customers easy access to a wide range of FMs through a simple API and making it easy to leverage existing data stores to customize them.

AWS is committed to democratizing the use of generative AI, providing tools and services that allow customers to enhance customer experiences, boost employee productivity, improve business operations, and turbocharge creative content production.

6. Asana AI Intelligence

https://www.youtube.com/watch?v=ahVMcwVVjWE

Asana has incorporated AI within its framework with Asana Intelligence to aid corporations in making superior choices and boosting their impact. The AI functionalities are as follows:

• Resource management based on goals: This capability lets you track and modify your team’s allocation of resources in accordance with past and future capacity to satisfy evolving business requirements.
• Operational health check: This feature identifies hidden issues, unresolved queries, and hurdles to carve out a streamlined route towards your objectives.
• Self-tuning workflows: Asana can design automated workflow systems that are customized for certain objectives and optimal methods among teams and tools.
• Writing aid: This function assists in crafting more lucid and persuasive responses that hit the desired tone.
• Instantaneous summaries: Obtain crucial action points and key takeaways from meetings, assignments, and feedback.
• Work planner: This feature facilitates you to kickstart your projects with suggested tasks, auto-created custom fields, and intelligent rules. It also lets you identify what’s crucial or an impediment via priority inboxes and tasks.
• Asana Q&A: This functionality gives prompt replies about your projects, such as locating the obstacles, without requiring additional meetings.

The Asana Work Graph®, which is the most comprehensive and interconnected depiction of your enterprise’s work-related data, powers these AI functions. Enterprises can leverage Asana’s AI capabilities to make quicker, smarter decisions, eliminate bottlenecks, redistribute resources, achieve objectives swiftly, and collaborate more intelligently.

7. Atlassian Intelligence

Atlassian Intelligence is a virtual teammate designed to enhance productivity and streamline work processes across Atlassian’s Cloud products. It leverages the power of AI to provide a range of services that accelerate work, learn on the fly, answer questions, convert natural language queries into JQL or SQL, and offer instant help.

Key features of Atlassian Intelligence include:

• Work Acceleration: Whether it’s summarizing meeting minutes in Confluence, defining new work in Jira Software, or crafting the perfect response in Jira Service Management, Atlassian Intelligence does the heavy lifting, helping to speed up work processes.
• On-the-Fly Learning: Atlassian Intelligence serves your company’s institutional knowledge on-tap in Atlassian Cloud products, eliminating the need for extensive searches.
• Question Answering: Atlassian Intelligence understands questions you would ask a teammate and provides instant answers. This feature is coming first to Confluence.
• Human-like Query Understanding: Atlassian Intelligence speaks your language. It converts natural language queries into JQL or SQL for you. This feature is coming to all Jira Cloud products.
• Instant Help: Jira Service Management virtual agents, powered by Atlassian Intelligence, are available around the clock for employees to get instant help in Slack and Microsoft Teams.

Atlassian Intelligence is a cloud-based AI tool that acts as a virtual teammate, enhancing productivity, streamlining work processes, and providing instant help across Atlassian’s Cloud products.

8. BigCommerce’s AI-Powered Ecommerce

BigCommerce, a top-tier Open SaaS ecommerce platform, is set to introduce innovative features powered by Google Cloud’s AI technologies. These advancements aim to boost operational efficiency, augment customer experiences, amplify product exploration, and promote sales growth. Let’s explore some of these critical features:

• AI-Driven Writing Tools: By utilizing Google Cloud’s Vertex AI, sellers can expedite and streamline their writing and creative tasks, enabling faster and more efficient market delivery of product catalogs. This could enhance SEO rankings, product discovery, traffic and conversion rate growth, and potentially more sales.
• Customized Storefronts: With the aid of Google Cloud’s Recommendations AI, sellers can effortlessly curate personalized product recommendations aligned with individual customer tastes and preferences.
• Data Analytics Powered by AI: The BigCommerce Ecommerce Insights tool is set to incorporate new AI functionalities, allowing sellers to gain more profound insights and analytics into their store performance and customer trends, promptly adapting to business shifts.

By integrating AI automation into their ecommerce operations, merchants can conserve time, enhance operational efficiency, streamline workflows, expedite product development cycles, decrease costs, and accelerate time-to-market.

9. Buffer’s AI Assistant

Buffer’s AI Assistant is an AI-powered tool designed to streamline the process of creating engaging social media content. It generates post ideas, repurposes existing content, and summarizes long-form content into concise, engaging posts.

Key features of Buffer’s AI Assistant include:

• Idea Generation: Buffer’s AI Assistant quickly generates engaging post ideas, eliminating the need for time-consuming brainstorming sessions. It provides relevant post ideas at the click of a button.
• Content Repurposing: The AI Assistant can transform a LinkedIn post into a Twitter thread in seconds, allowing users to maximize their content across different platforms.
• Post Inspiration: The AI Assistant can extract key ideas and concepts from long-form content and generate relevant and engaging social media posts.
• Personalized Suggestions: Buffer’s AI Assistant can provide endless personalized social media post ideas by answering a few quick questions about your account.
• Growth Assistance: The AI Assistant generates posts that engage new audiences, helping to grow your following. It understands user engagement and adjusts its suggestions to supercharge growth.
• Viral Content Ideas: With the help of AI, Buffer’s AI Assistant provides endless viral content ideas that are bound to catch the eye.
• Efficiency: Buffer AI Assistant handles the tedious part of social media, coming up with instant replies, endless post variations, and repurposing content in a click.

Buffer’s AI Assistant is an AI-powered tool that helps users generate ideas for social media posts, repurpose existing content, and summarize long-form content into engaging posts. It’s designed to boost engagement, grow your following, and streamline the content creation process.

10. Canva AI Magic

Canva’s Magic Design and Magic Write are two powerful tools that leverage AI to enhance the creative process.

Magic Design is an AI-powered design generation tool that can transform text and images into personalized, beautiful designs. Users can input any media, and Magic Design will convert it into customized templates that align with the content and context needed.

The tool automatically generates eight templates that users can further edit and resize. Magic Design utilizes the vast library of templates, images, fonts, and other graphic elements available on Canva, and uses AI to craft designs that bring ideas to life.

Businesses can use this tool to quickly create visually appealing marketing materials, social media posts, presentations, and more, saving time and resources.

Magic Write is designed to generate safe and appropriate content across various categories. It has a multi-layered set of safeguards built into it to prevent the creation of harmful or unsafe content. Canva encourages users to use Magic Write ethically and responsibly.

Businesses can use Magic Write to generate content for their marketing materials, blog posts, social media updates, and more. It can help businesses maintain a consistent tone and style across their content while ensuring it is safe and appropriate.

Both AI tools from Canva can greatly enhance a business’s ability to create high-quality, professional content quickly and efficiently.

11. Dropbox AI

Dropbox is launching new AI-driven tools designed to revolutionize knowledge-based work and assist users in saving time and boosting productivity. These are the main features:

• Dropbox Dash: This AI-aided comprehensive search tool connects all your tools, content, and apps within a singular search bar. Integrated access to major platforms like Google Workspace, Microsoft Outlook, and Salesforce allows quick location of everything in one centralized spot.
• Dropbox AI: This new feature employs AI to preview files, enabling users to rapidly grasp the contents of extensive documents or videos without sifting through the entire file. You can condense your content, such as contracts and meeting recordings, with a single click into a brief summary.
• Dropbox Ventures: This is a fresh $50M venture initiative to foster the next generation of startups revolutionizing how we work through AI innovations. Portfolio companies will be granted financial assistance and mentorship to develop new AI-powered products that will influence the future of work.

Dropbox also reinforces its pledge to trust through its AI Principles, which guide its teams in responsibly developing AI products and features.

Businesses can utilize Dropbox’s AI-driven tools to swiftly locate, organize, and manage all their work, condense and comprehend their content, and receive answers to their queries.

12. Evernote AI Notes And Search

Under the new management of Bending Spoons, Evernote is rolling out several AI-aided functionalities to boost its note-taking and organizing capacities. Here are some of the primary features:

• AI Note Refinement: This feature can streamline hastily scribbled notes from significant meetings, relieving users from the laborious job of tidying them up later. This feature will be accessible to all users for a month before becoming a subscription-only service.
• AI Search: Slated for release in the latter part of the year, this feature will enable users to directly pose questions in a conversational language to the Evernote app and receive immediate responses based on their note content.
• Simultaneous Editing: This feature will allow users to edit a note on multiple devices concurrently. When a note is shared, all partners can collaboratively work on it in real time.

In addition, Evernote is enhancing its synchronization performance and dependability. By May 5, all Evernote users should experience a noticeable reduction in conflicts of the same note and a faster synchronization of new notes across devices.

Companies can leverage Evernote’s AI functionalities to streamline their notes, conduct more efficient note searches, and collaborate on notes in real-time.

13. Github Copilot

GitHub Copilot is an AI-driven tool that functions as your coding partner. It’s trained on billions of code lines and can convert natural language cues into coding recommendations across many languages. Here are some of GitHub Copilot’s primary attributes:

• Direct integration with your editor: GitHub Copilot effortlessly incorporates into your editor, including Neovim, JetBrains IDEs, Visual Studio, and Visual Studio Code, and operates quickly enough to be utilized as you type.
• Transforms natural language cues into code: You can write a comment outlining the logic you need, and GitHub Copilot will promptly suggest code to execute the solution.
• Provides comprehensive function suggestions: GitHub Copilot can propose complete functions, aiding you in coding more swiftly and effectively.
• Facilitates rapid test generation: It can assist you in promptly generating tests for your code.
• Eliminates typical vulnerable coding patterns: GitHub Copilot employs an AI-based vulnerability prevention mechanism to assist you in crafting secure code.
• Restricts suggestions that match public code: It ensures that the suggested code is distinct and does not duplicate general code.

Businesses can harness GitHub Copilot to accelerate coding, concentrate on resolving more significant issues, prolong their workflow, and experience greater job satisfaction. It is especially beneficial when working with a new language or framework or learning to code.

14. Google Ads’ AI-Powered Tools

Google Ads has introduced a suite of AI-powered advertising solutions designed to help businesses find new customers, unlock additional performance opportunities, and accelerate growth.

These solutions leverage Google’s advanced AI technology to multiply customer connections and expertise, driving profitable growth and optimizing real-time performance.

One of the key features is Predictive Targeting, which uses Google’s AI to unlock incremental conversions and value from your advertising budget. This feature is designed to help businesses grow by finding new customers and maximizing their advertising spend.

Google Ads also offers AI-powered solutions for creating and editing responsive search ads.

The system recommends AI-generated headlines and descriptions based on the advertiser’s final URL, providing high-quality and diverse suggestions. This feature is available in multiple languages and is designed to streamline the ad creation process.

The platform also features auto-generated assets for responsive search ads, which dynamically create assets during ad serving. This allows advertisers to scale their work and create more relevant ads.

15. Google Workspace’s Duet AI

Google Workspace is elevating efficiency by introducing Duet AI, a novel approach that infuses generative AI’s prowess into all Workspace applications.

Duet AI in Workspace provides numerous features that significantly aid companies in writing, illustrating, arranging, and networking. Here are some examples of how Duet AI can be employed:

• Creating a client proposal in Docs: With Duet AI, formulating detailed and polished client proposals is simplified and quickened, minimizing the time and labor needed.
• Composing an email to a client in Gmail: Duet AI can facilitate the generation of email drafts, ensuring potent and proficient client interactions. This not only saves time but also augments the quality of the correspondence.
• Developing tailor-made visuals in Slides: Duet AI can support the production of eye-catching and personalized presentations, magnifying the effect of your messages.
• Establishing a project tracker in Sheets: Duet AI can lend a hand in creating project trackers, guaranteeing efficient project supervision and progress monitoring. This can help companies maintain control over their projects and realize superior results.

Numerous companies, such as Adore Me, Instacart, and Lyft, have capitalized on Duet AI to revolutionize their work protocols, hastening projects, and amplifying productivity.

By harnessing the power of AI, these businesses have managed to streamline their processes, minimize manual labor, and arrive at more enlightened decisions.

16. Hootsuite AI

OwlyWriter AI from Hootsuite is an innovative AI tool designed specifically for busy social media professionals. This tool, deeply integrated with the Hootsuite platform, not only reduces the time you spend crafting posts but also enhances the overall quality of your content.

OwlyWriter AI, with over 14 years of Hootsuite’s social media experience in its foundation, seamlessly generates instant captions and post ideas for all social media networks. Think of it as your creative content team, understanding your desired tone and voice and delivering results accordingly.

One of the standout features of OwlyWriter AI is its ability to enhance reach and engagement. Its repurpose tool analyzes your top-performing posts and recreates their success without content duplication, thereby significantly boosting your social media strategy.

And if you are looking to fill up your content calendar swiftly, OwlyWriter AI has you covered. It syncs with upcoming holidays and significant events, allowing you to create timely and engaging content to capitalize on trends.

The tool integrates seamlessly with Canva, offering thousands of customizable templates from the Hootsuite dashboard. Additionally, it can generate hashtags, recommend the best times to post, and maintain consistency in voice and messaging.

17. HubSpot AI

HubSpot’s AI features are designed to enhance productivity and creativity for marketers, sales teams, and service professionals. These AI-powered tools seamlessly integrate with HubSpot’s existing products, making content creation and CRM tasks more efficient and convenient.

• The Content Assistant utilizes OpenAI’s GPT model to streamline content creation and elevate quality. Marketers can now save time and resources while crafting engaging and effective content for blogs, social media posts, marketing emails, and more.
• ChatSpot is a conversational CRM bot that empowers sales, marketing, and service professionals to maximize their productivity. By connecting with HubSpot, users can accomplish various tasks faster with the help of chat-based commands.
• Campaign Assistant is an advanced AI tool designed to simplify campaign creation. By providing key campaign details, Campaign Assistant can generate copy tailored for your preferred platform, such as a landing page, marketing email, or Google ad. The AI ensures the content aligns with your brand’s tone of voice.

18. Intercom’s Fin AI Chatbot

Intercom’s Fin is an AI chatbot designed to enhance customer support by intelligently routing complex customer queries. This tool ensures that customers receive the best possible experience by seamlessly directing their problems to the appropriate human support teams.

One of the critical features of Fin is Question Routing. Fin is capable of triaging complex customer issues. It can understand the nature of the problem and then route it to the right human support team within your organization. This ensures that the most qualified individuals address customers’ concerns, leading to more effective problem resolution and a superior customer experience.

Intercom’s Fin can be an intelligent intermediary, ensuring that complex customer queries are directed to the right human support teams for efficient and effective resolution.

19. Klaviyo SMS Assistant

Klaviyo, a consolidated customer platform offering data-informed marketing tools, has rolled out the Klaviyo SMS Assistant, an AI-powered tool to automate SMS copy creation. This tool is particularly beneficial for marketers venturing into SMS marketing for the first time as it removes the steep learning curve associated with content creation for this novel channel. For those already experienced in SMS marketing, this tool can cut down on content creation time and serve as a springboard for innovative ideas for effective text message campaigns.

Here’s how to operate the Klaviyo SMS Assistant:

• Choose a campaign category: Users can choose from four campaign categories: Promotion, Product Announcement, Newsletter, and Other. The SMS Assistant will churn out content corresponding to the chosen campaign category.
• Provide campaign details, including the product’s name (optional) and a concise campaign description. The more details supplied, the more germane the generated concepts will be.
• Review your results: Upon clicking “Get Ideas,” the SMS Assistant will produce three messages based on the provided information. Clicking “Get More Ideas” will yield additional alternatives.

Enterprises can utilize Klaviyo’s SMS Assistant to rapidly and efficiently curate compelling SMS campaigns, saving valuable time on content creation and sparking fresh ideas for impactful campaigns.

20. LinkedIn AI-Powered Tools

LinkedIn has introduced several AI features to support its users. Here are some details on these innovations:

• Collaborative Articles: With the help of LinkedIn’s Skills Graph, experts related to the topic are matched to contribute their professional experiences. By doing so, LinkedIn provides a platform for professionals to share insights and engage in enriching discussions.
• AI-Powered Job Descriptions: LinkedIn has leveraged generative AI to create initial drafts of job descriptions. 
• Personalized Writing Suggestions for Profiles: LinkedIn offers a tool that uses AI to provide customized suggestions for your profile, focusing on the About and Headline sections. 
• AI-Assisted Messages in LinkedIn Recruiter: LinkedIn has implemented AI-assisted messaging to help recruiters send personalized InMails.
• Improved Hiring with LinkedIn Recruiter: LinkedIn’s Recruiter tool incorporates AI to facilitate hiring suitable candidates faster. AI algorithms recommend potential matches based on hiring activities, candidates’ job-seeking activities, and critical information from job posts. 

LinkedIn’s AI features aim to stimulate conversation, enhance personalization, and streamline hiring practices.

21. Loom AI

Loom AI is an innovative tool that enhances the functionality of Loom’s video messaging service. Loom AI introduces a set of features designed to make video content more accessible and easier to navigate.

Key features of Loom AI include:

• Auto Titles: Loom AI can automatically generate titles for your videos based on the content. This feature helps to provide a quick overview of the video’s subject, making it easier for viewers to find relevant content.
• Summaries: The AI can also create concise summaries of your videos. These summaries provide a brief outline of the video’s content, allowing viewers to understand the main points without watching the entire video.
• Chapters: Loom AI can identify and mark different chapters within your video. This feature allows viewers to navigate to specific video sections, enhancing the viewing experience.

Loom AI is currently available for free to Starter and Business users for a limited time. After the beta access period, Loom AI features will be available via a paid add-on bundle. The data used by Loom AI to generate titles and summaries is securely managed, with strict privacy and security controls in place.

For video, Loom AI is a powerful tool that enhances Loom’s video messaging service by automatically generating titles, creating summaries, and identifying chapters within videos, making video content more accessible and easier to navigate.

22. Mailchimp’s Email Content Generator

Mailchimp, which is now a part of Intuit, has recently rolled out the Email Content Generator.

This AI-powered tool is specifically tailored for marketers and small-scale businesses, enabling them to curate effective email campaigns. It leverages GPT AI technology to craft marketing email content in alignment with the type of industry, marketing intent, and brand tone.

To operate the tool, users merely have to give a natural language prompt, after which the tool will churn out three variants of copy that align with their prerequisites. Once these alternatives are on display, users can pick the one they find most fitting, tweak it as required, and incorporate it into their email campaign.

Businesses can create more engaging and individualized email marketing campaigns by harnessing Mailchimp’s AI capabilities. This could encompass optimizing delivery times, refining content, and utilizing data to make informed decisions that enhance the overall efficacy of their campaigns.

23. Meltwater’s AI

Meltwater introduced AI-powered product enhancements to boost efficiency, generate content, and surface valuable insights. These innovations are powered by Meltwater’s AI engine, which leverages nearly two decades of investment and a vast global dataset.

Critical features of Meltwater’s AI-powered enhancements include:

• AI Writing Assistant: This tool, powered by OpenAI’s GPT model, helps users overcome writer’s block and work more efficiently. It provides an intuitive way to create engaging content seamlessly integrated into the user’s publishing workflow.
• Discovery AI-Based Insight Assistant: This feature uses advanced AI algorithms to surface impactful consumer and market insights automatically. It highlights changes, shifts, and trends in online conversations, enabling teams to stay ahead of the curve and make informed business decisions.
• Video Analysis: This tool uses advanced computer vision to capture insights from video content on social platforms. It identifies logos, celebrities, scenes, and objects, comprehensively understanding a brand’s online presence.

These AI-powered enhancements benefit Meltwater customers by saving time, streamlining workflows, and providing valuable insights. Meltwater plans to release additional generative AI-powered improvements in the coming months, including simplified Boolean search setup, automated content tagging, and concise content summaries.

Meltwater’s AI-powered enhancements are designed to bring more value to their customers by surfacing relevant insights, generating content, and saving time. These tools are part of Meltwater’s ongoing commitment to harnessing the power of AI to boost productivity and streamline workflows.

24. Meta’s AudioCraft

AudioCraft is an innovative AI tool developed by Meta, designed to generate high-quality, realistic audio and music from text prompts. It’s a solution that allows professional musicians to explore new compositions without playing a single note and enables small business owners to add soundtracks to their video ads effortlessly.

The AudioCraft suite comprises three models: MusicGen, AudioGen, and EnCodec.

• MusicGen: This model is trained with Meta-owned and specifically licensed music. It generates music from text prompts, allowing users to create unique compositions based on input.
• AudioGen: Trained on public sound effects, AudioGen generates audio from text prompts. It can produce various environmental sounds and sound effects, such as a dog barking, car honking, or footsteps on a wooden floor.
• EnCodec: An improved version of the EnCodec decoder has been released, which allows for higher-quality music generation with fewer artifacts.

Meta has open-sourced these models, allowing researchers and practitioners to train their models using their own datasets. This move is aimed at advancing the field of AI-generated audio and music.

The AudioCraft models can produce high-quality audio with long-term consistency and are designed to be user-friendly. They simplify the design of generative models for audio compared to previous work in the field.

AudioCraft is versatile, working for music, sound, compression, and generation all in one place. It’s easy to build on and reuse, making it a valuable tool for those who want to build better sound generators, compression algorithms, or music generators.

The creators of AudioCraft envision it as a new type of instrument, much like synthesizers when they first appeared. They see it as a tool for musicians and sound designers to provide inspiration and help people quickly brainstorm and iterate on their compositions in new ways.

25. Microsoft Ads’ Generative AI Tools

Microsoft Ads introduced a range of innovative features in its July 2023 update, leveraging the power of generative AI to enhance advertising capabilities.

A key highlight is the introduction of Predictive Targeting for Audience ads. This feature uses data from advertisers and Microsoft’s unique audience intelligence signals to identify new audiences more likely to convert. This predictive approach is a significant stride toward the future of advertising.

Another exciting development is the integration of generative AI into creating and editing responsive search ads (RSA). The system now recommends AI-generated headlines and descriptions, offering categorized, high-quality, and diverse suggestions based on the advertiser’s final URL. This improved experience is available in 35 languages and is designed to streamline the ad creation workflow.

The update also introduces auto-generated assets for RSAs, a feature that dynamically creates assets during ad serving. This allows advertisers to scale their work and make more relevant ads. Additionally, IF functions for RSA are being rolled out, enabling more sophisticated targeting and ad customization based on the user’s device usage or specific audience segment.

The update also extends the capabilities of multimedia ads within dynamic search ad (DSA) groups. Advertisers can now use their website content to create automated multimedia ads, leveraging AI to generate and update rich visual ads from the website’s content.

The update also includes enhancements to the Universal Event Tracking (UET) tag dashboard, including real-time data monitoring for troubleshooting and an expanded lookback period for performance evaluation. Furthermore, data-driven attribution (DDA) reporting is now generally available, providing insights into the impact of each ad interaction across the conversion path.

The July update signifies Microsoft Ads’ commitment to innovation, using generative AI to reimagine advertising and provide advertisers with more powerful and efficient tools.

26. Microsoft 365 Copilot

Microsoft has unveiled Microsoft 365 Copilot, a tool engineered to harness the potential of state-of-the-art AI in the workplace.

This tool integrates the capacity of large language models (LLMs) with your data stored in the Microsoft Graph and the Microsoft 365 apps, converting your words into an effective efficiency booster.

Here are several ways Microsoft 365 Copilot can be beneficial:

• Copilot in Word: It can collaborate with you in writing, editing, summarizing, and crafting, thus refining your process of document generation and modification.
• Business Chat: This feature offers a fresh experience that functions across all your data and applications, elevating your communication and cooperation.
• Copilot in Excel: It collaborates with you to assist in analyzing and exploring your data, thereby streamlining the process of data analysis.
• Copilot in Outlook: It aids in decluttering your inbox swiftly, improving your management of emails.
• Copilot in PowerPoint: It transforms your concepts into impressive presentations, refining your creation process.

Enterprises can leverage Microsoft 365 Copilot to heighten their productivity and enhance their processes of creating documents, analyzing data, managing emails, and creating presentations.

27. Mixpanel Spark AI

Mixpanel Spark is a generative AI tool designed to simplify data analysis and accelerate decision-making. Spark allows users to ask questions about their data in plain language and generates comprehensive reports and visualizations in response.

Key features of Mixpanel’s Spark include:

• Natural Language Querying: Users can ask questions about their data in plain language, such as “What does our signup trend look like in the past year broken down by geo?” or “What’s our ad spend this month?” Spark will then generate the appropriate report to answer the question.
• Transparent AI Processes: When Spark generates a report, users can view and edit it like any other report. This allows users to see how the analysis or content is generated and make modifications or improvements as needed.
• Advanced Analysis Capabilities: Spark is designed to handle complex analysis tasks. It can generate reports that are as complex as those produced by a data science team. It supports advanced features like aggregate properties, custom buckets, and behavioral breakdowns.
• Efficient Workflow: Spark is integrated into Mixpanel as an implementation method, not a separate product. This design choice reduces the steps needed to get things done, speeding up workflows.
• Continuous Interaction: Spark allows for follow-up questions, enabling users to zoom in on areas of any generated report and further their analysis using plain language.

28. Monday.com AI Assistant

Monday.com is ushering in a revolutionary period of productivity with the roll-out of its AI assistant. This AI assistant is tailored to imbue workspaces with the prowess of AI and allow third-party developers to construct AI applications on the Monday marketplace.

Here are some notable attributes of Monday.com’s AI assistant:

• Task creation: The AI assistant can generate tasks based on user input, enhancing task management efficiency.
• Drafting and rewording emails: The AI assistant can aid in creating and revising emails, thus improving communication productivity.
• Summarization of complex tasks: The AI assistant can distill complex tasks, making their comprehension and management simpler.
• Formulation of formulas: The AI assistant can assist in developing formulas, simplifying intricate computations.

With the debut of the AI assistant, Monday.com is emerging as one of the pioneering SaaS companies to enable external developers to augment functionalities. This creates opportunities for businesses to tailor their Monday.com experience with AI-fueled apps that cater to their unique requirements.

29. NVIDIA’s Generative AI

NVIDIA is at the forefront of powering generative AI, which is impacting virtually every industry and unlocking a new frontier of opportunities. NVIDIA’s suite of cloud services, pre-trained foundation models, cutting-edge frameworks, optimized inference engines, and APIs are designed to bring intelligence to enterprise applications.

Key offerings of NVIDIA’s generative AI include:

• NVIDIA AI Foundations: This set of cloud services advances enterprise-level generative AI and enables customization across various use cases. It caters to different areas, such as text, visual content, and biology.
• NVIDIA NeMo™: This cloud service focuses on text-based applications. It leverages generative AI to create, understand, and generate human-like text, enhancing communication and understanding.
• NVIDIA Picasso™: This service is designed for visual content. It uses generative AI to create, understand, and generate images and videos, enhancing visual communication and creativity.
• NVIDIA BioNeMo™: This service focuses on biology. It uses generative AI to understand and generate biological data, enhancing research and understanding in the field of biology.
• NVIDIA DGX™ Cloud: This AI supercomputer powers the NeMo, Picasso, and BioNeMo cloud services, providing the computational power needed for advanced generative AI applications.

NVIDIA is powering generative AI through a suite of cloud services, pre-trained foundation models, and cutting-edge frameworks. These tools are designed to bring intelligence to enterprise applications, unlocking a new frontier of opportunities in various fields such as text, visual content, and biology.

30. OpenAI’s ChatGPT

ChatGPT, developed by OpenAI, is an AI chat interface that has seen a series of significant updates and improvements over time. As of August 3, several enhancements have been introduced to improve the user experience. These include providing prompt examples, suggested replies, and the default use of GPT-4 for Plus users.

In addition, Plus subscribers have access to over 800 third-party ChatGPT plugins and Code Interpreter, which now allows up to 10 file uploads for data analysis.

The Browsing with Bing feature and some plugins that accessed the web have been temporarily removed due to legal issues but are expected to be fixed and re-enabled.

Another significant update is the introduction of Custom Instructions in beta, which gives users more control over ChatGPT’s responses. Once set, these preferences guide future conversations. This feature is available to all Plus users and is expected to expand to all users in the coming weeks.

ChatGPT is a continually evolving language model that is becoming increasingly user-friendly and versatile, focusing on enhancing the user experience and expanding its capabilities.

31. Quora’s Poe.com

Poe by Quora is an innovative platform for interactive conversations with AI. It allows users to pose questions and receive immediate responses from various AI bots, each with unique capabilities and strengths.

The platform hosts several bots, each with distinct characteristics. While the bots are generally accurate, users are advised to verify information for critical decisions.

Poe ensures the privacy of user-bot conversations. Users can choose to share selected messages with others, and these shared messages will be visible to the recipients. If users opt to “Share on Poe,” the selected messages will be posted for other Poe users to view.

The technology behind the bots comes from various companies. OpenAI powers assistant, GPT-4, ChatGPT, while Anthropic powers Claude-instant and Claude-2. Google powers PaLM, and Llama 2 is an open-source model developed by Meta and hosted by Poe.

Each bot operates under the policies of its respective company.

32. Salesforce Einstein

https://www.youtube.com/watch?v=YAsKRxXdyj0

Salesforce Einstein is a cutting-edge product that brings the power of generative AI to Customer Relationship Management (CRM). It’s designed to revolutionize how businesses interact with customers by creating a more personalized and efficient experience.

Einstein GPT, the world’s first generative AI for CRM, is a vital feature of this product. It can generate creative solutions and ideas based on the user’s input, essentially “dreaming up” new possibilities for CRM.

In essence, Salesforce Einstein is all about leveraging the power of AI to transform CRM, making it more dynamic, responsive, and innovative.

33. SAP

SAP integrates generative AI with extensive industry-specific data and deep process knowledge to create innovative AI capabilities for everyday SAP applications.

Key aspects of SAP’s Generative AI include:

• Integration: SAP’s Generative AI is integrated with the SAP applications that businesses use daily. This integration ensures that the AI capabilities are relevant and useful for the specific needs of each business.
• Industry-Specific Data: SAP’s Generative AI uses extensive industry-specific data in its training. This allows the AI to understand and cater to the unique needs and challenges of various industries.
• Deep Process Knowledge: SAP’s Generative AI leverages deep process knowledge to create AI capabilities. This ensures that the AI understands and can assist with the complex processes that businesses deal with daily.
• Responsible Design: SAP’s Generative AI is designed to be responsible. This means that it is designed with ethical considerations in mind, ensuring that it is a tool that businesses can trust.

SAP’s Generative AI is a powerful tool that integrates with SAP applications to provide innovative AI capabilities. It uses industry-specific data and deep process knowledge to cater to the unique needs of different industries, and it is designed to be responsible and trustworthy.

34. Shopify Magic

Shopify Magic is a collection of complimentary AI-driven features incorporated throughout Shopify’s offerings and procedures, aimed at facilitating businesses in their startup, operation, and expansion phases. Shopify Magic integrates Shopify’s robust functionality with the latest AI innovations to offer tailored, context-sensitive assistance for various tasks related to store construction, marketing, customer support, and administrative operations.

Here’s a brief overview of Shopify Magic’s main features:

• Automated Text Creation: Shopify Magic utilizes AI technology to generate content recommendations based on the information provided by the user. These can include product descriptions, email subject lines, and headlines for your online store.
• Sidekick: As an AI-powered commerce assistant, Sidekick aims to streamline the process of starting, running, and expanding your Shopify-based business. It’s empowered by Shopify Magic and is designed to understand Shopify thoroughly, utilizing context, data, and expertise to provide highly tailored and relevant support for various tasks.
• App Review Summaries: These summaries, driven by Shopify Magic and available for specific apps in the Shopify App Store, allow you to evaluate the suitability of different apps for your business based on reviews from fellow merchants, thus streamlining your app selection process.

Businesses can harness the capabilities of Shopify’s Magic to accelerate their content creation, enhance their store’s quality, manage time-consuming tasks effectively, and make more informed business decisions.

35. Shutterstock AI Image Generator

The AI Image Generator by Shutterstock is an innovative tool that allows users to generate images based on text prompts. The tool uses AI to interpret the text and create images that match the description provided by the user.

Here’s how it works:

• Text Prompt: Users input a text prompt describing the image they want to generate. The more detailed the description, the better the results.
• Visual Styles: Users can apply various visual styles to their images. Options include cartoons, oil painting, neon, 3D, and many more, providing a wide range of aesthetics.
• Generation: Users click the’ Generate’ button after selecting a style and providing a prompt. Shutterstock’s AI generates four different versions of images based on the supplied prompt in just a few seconds.
• Experimentation and Editing: Users can further refine their AI-generated image. They can zoom out for a different perspective, adjust the text, or select style variations. This allows for high customization and fine-tuning, ensuring the final image aligns with the user’s vision.

For businesses, Shutterstock’s AI Image Generator is a powerful tool that leverages AI to transform text descriptions into visually appealing images, offering users a new level of creativity and flexibility.

36. SimilarWeb’s SimilarAsk

SimilarWeb has designed an AI assistant, SimilarAsk, which aims to streamline accessibility to advanced competitive digital analytics. This tool merges the capabilities of a market analyst, strategic advisor, and data scientist into one, delivering instantaneous results.

The AI assistant can respond to genuine user inquiries, offering swifter responses to their most critical questions. It’s convenient for novice users still familiarizing themselves with the SimilarWeb platform.

Advanced users can utilize it to pose unique questions that may have yet to be foreseen by the product creators. The AI assistant can draft a database query and fetch previously inaccessible results within the platform.

Businesses can employ SimilarAsk to quickly access insights, ask innovative questions, and obtain results that typically necessitate a sophisticated analytics team.

37. Slack GPT

https://www.youtube.com/watch?v=RiNbKeIas0Y

Slack is launching Slack GPT, a concept for generative AI integration within Slack. This novel feature seeks to integrate reliable generative AI within your team’s existing workspace, thereby amplifying efficiency and interaction. Here are some noteworthy elements of Slack GPT:

• AI-friendly infrastructure: Slack provides the capacity to integrate and automate with the language model of your preference. This could be partner-designed apps like OpenAI’s ChatGPT or Anthropic’s Claude, or even your own bespoke app.
• Inherent AI functionalities in Slack: Slack is working on AI-fueled conversation summaries to assist users in swiftly grasping the context of ongoing dialogues.
• Einstein GPT app: This innovative app enables you to uncover AI-driven customer insights derived from trusted Salesforce Customer 360 data and Data Cloud.
• Workflow Builder: In the future, you’ll be able to seamlessly incorporate generative AI into your automated procedures in Slack without coding. The Workflow Builder will allow you to incorporate generative AI prompts as a step in your workflow.

Businesses can leverage Slack’s GPT to incorporate AI into their workspace, boosting efficiency, streamlining interaction, and creating valuable insights.

38. Smartsheet AI

Smartsheet is leveraging the power of generative AI to enhance its platform and provide users with more efficient, creative, and empowered solutions to eliminate many of the manual tasks associated with collaborative work.

The company is investing in generative AI models like ChatGPT and DALL-E to provide a range of new capabilities.

Key features of Smartsheet’s AI-powered enhancements include:

• AI-Powered Assistance: Smartsheet is developing AI capabilities to answer user queries anywhere within the platform, acting as a personal Smartsheet assistant. This feature aims to move from a “How Do I?” to a “Do It For Me” approach, where AI can customize formulas based on your current sheet data and update your sheet directly.
• Generative Imagery: Smartsheet is exploring the use of generative AI models like DALL-E to enable users to perform simple image-related tasks without the help of a designer. This could include removing the background from a product image, editing a small part of an image based on a text input description, changing the colors and tone of an image to match a specific brand, and building new images from existing ones.
• Powerful Workflows with AI and Formulas: Smartsheet is working on combining the power of its formulas with AI to enable users to extract information from raw input and convert it into useful data. This could include converting text into different languages, summarizing it, or generating draft product descriptions.
• Summarize and Share Information: Smartsheet is exploring ways to use LLMs to look at a project and provide all kinds of information about it. This could include drafting a summary of all key decisions made in the conversations section on a sheet or writing and emailing everyone with work due this week.

Smartsheet is investing in generative AI to enhance its platform, providing users with a range of new capabilities that can dramatically simplify many common tasks, enhance creativity, and improve efficiency.

39. Snapchat My AI

Snapchat has rolled out My AI, a chatbot that leverages OpenAI’s ChatGPT technology. This AI assistant can respond to trivia queries, propose gift suggestions, plan trips, or offer dinner recipe ideas. Here’s an overview of some key aspects of Snapchat’s My AI:

My AI can answer many questions and offer advice within a chat conversation. It can assist with various tasks, from answering trivia inquiries to planning trips.

All information shared with My AI is stored until the user removes it. Users can delete content sent to My AI from their chat within a 24-hour. Additionally, users can remove prior content shared with My AI via the settings.

Any content shared with My AI, inclusive of location data if provided to Snapchat, is used by My AI to furnish relevant replies. Snap may also utilize this data to refine its products and tailor the user’s experience.

Users are urged not to employ My AI to create content that breaches Snapchat’s Community Guidelines. Additionally, users should refrain from sharing confidential or sensitive data with My AI.

Businesses can leverage Snapchat’s My AI to receive prompt responses to queries, get advice, and plan events.

40. Sprout Social AI

Sprout Social’s AI and automation tools are designed to enhance the efficiency and effectiveness of social media management. These tools inherit manual work in publishing, listening, analytics, and customer care, allowing teams to focus on strategic decision-making and creativity.

Key features of Sprout Social’s AI and automation tools include:

• AI-Enhanced Efficiency: Sprout Social’s proprietary AI and automation tools leverage over a decade of historical, social data sets to deliver precise recommendations and elevate insights. Integrating with OpenAI helps automate manual tasks, allowing teams to focus on high-impact work.
• AI-Driven Insights: The tools provide key insights from social media data and other networks, helping to inform better business decisions.
• Customer Care: The AI and automation tools analyze customer insights to prioritize and tailor agent responses, enhancing customer care.
• Centralized Insights: The tools consolidate work by taking on manual processes accelerating workflows through AI and automation.
• Automated Routing and Chatbots: Sprout Social’s AI and automation tools enhance team efficiency by automatically assigning priority status and filtering high volumes of incoming customer messages.
• Content Optimization: The tools help optimize social content by providing precise recommendations and generating engaging captions in seconds.
• Social Efforts ROI: The tools help prove the ROI of social efforts by providing rich social data and dashboards.
• Essential Insights Discovery: The tools help discover important conversational insights that inform strategy, product innovation, market research, and competitive insight.

Sprout Social’s AI and automation tools are designed to streamline social media management by automating manual tasks in publishing, listening, analytics, and customer care, allowing teams to focus more on strategic decision-making and creativity.

41. Stack Overflow AI

OverflowAI is an initiative by Stack Overflow to integrate generative AI into their public platform, Stack Overflow for Teams, and new product areas. This integration aims to bring the vast knowledge of millions of questions and answers from the Stack Overflow community into the area where developers work, enhancing productivity and efficiency.

Key features of OverflowAI include:

• Semantic Search: OverflowAI is introducing semantic search capabilities, allowing users to receive instant, trustworthy, and accurate solutions to problems using conversational search powered by generative AI. This feature will be available on the public site and Stack Overflow for Teams.
• Enterprise Knowledge Ingestion: This feature allows users to curate and build a knowledge base in minutes by leveraging existing accurate and trusted content. AI/ML will create the first drafts of a tagging structure and recommend questions and answers by identifying the areas where your team is most frequently asking for good documentation or solutions.
• Slack Integration: OverflowAI integrates with Stack Overflow’s new StackPlusOne chatbot, which can answer questions using data from your Teams instance and all Stack Overflow community-validated sources.
• Visual Studio Code Extension: OverflowAI is working on an IDE extension for Visual Studio Code that pulls in validated content from both the public platform and your private Stack Overflow for Teams instance to provide developers with a personalized summary of how to solve their problems efficiently and effectively.
• AI Community Discussions: OverflowAI is introducing GenAI Stack Exchange and Stack Overflow’s Natural Language Processing (NLP) Collective, which will serve as platforms for knowledge sharing and discussions around AI tools and strategies.

OverflowAI is an initiative by Stack Overflow to integrate generative AI into their platform and services, enhancing search capabilities, facilitating knowledge ingestion, integrating with Slack, providing IDE extensions, and fostering AI community discussions.

42. Thomson Reuters AI

Thomson Reuters leverages AI to provide a powerful tool designed to aid in legal research and tasks. This AI-driven solution is designed to provide quick, reliable answers to complex legal questions, drawing from a vast repository of expert content.

Key features of Thomson Reuters’ AI tool include:

• Fast and Comprehensive Analysis: The generative AI can read hundreds or thousands of relevant documents in seconds. This rapid analysis allows users to spot key risks, resolve questions, execute tasks, and generate powerful summaries quickly and efficiently.
• Integration with Existing Software: The AI tool is designed to work seamlessly within your favorite software. This integration combines insights and intelligence from Thomson Reuters’ trusted content and the user’s knowledge, facilitating faster and more efficient work.
• Trust and Verification: The AI tool provides answers that users can trust and verify based on the extensive expert content in Thomson Reuters’ database.

Thomson Reuters’ AI tool is a powerful assistant for legal professionals, enabling them to conduct comprehensive research, identify risks, and generate summaries at an unprecedented speed, all while working within their preferred software environment.

43. Wrike AI for Work

Wrike’s Work Intelligence is an AI-powered suite of features designed to boost productivity and streamline work processes. It leverages the latest AI breakthroughs to automate tasks, provide personalized assistance, and enhance search capabilities.

Key features of Wrike’s Work Intelligence include:

• Generative AI: Wrike’s generative AI capabilities allow users to create powerful descriptions, summarize lengthy discussions, and convert documents into actionable tasks. This feature helps to automate routine tasks and increase productivity.
• Work Assistant: Wrike’s AI-driven Work Assistant provides tailored solutions to challenges and instant answers to queries. It acts as a personalized educational wizard, helping users catch up with updates, detect blockers, and move work forward.
• Intelligent Search: Wrike’s AI-powered search feature is designed to provide complex answers and support natural language queries. If users can’t remember a task or tool name, the AI can interpret and help them find what they mean.

Wrike’s Work Intelligence is a suite of AI-powered features that boost productivity and streamline work processes. It provides generative AI capabilities, a personalized Work Assistant, and an intelligent search feature, making it a powerful tool for managing work.

44. Zendesk AI

Zendesk’s AI for customer service is a sophisticated tool designed to transform support operations by enhancing agent efficiency and automating processes with intelligent bots. Built on billions of genuine customer service interactions, Zendesk’s AI understands customer experience, enabling personalized support at a lower cost.

Key features of Zendesk’s AI tool include:

• Agent Efficiency: Zendesk’s AI extends agents’ abilities, making them more successful and productive. It provides agents full context by reducing manual sorting and prioritization across messages and emails. The AI also accelerates problem-solving by showing agents key insights and offering suggestions to fix the issue.
• Content Recommendations: The AI tool provides personalized article recommendations to share with customers at the right time within each conversation, helping agents offer more effective support.
• Automation: Zendesk’s AI reduces repetitive work by using bots to gather customer information like name, email, and issue type. It sorts and solves common requests, allowing agents to focus on more impactful work.
• Intelligent Bots: Zendesk’s bots can solve requests or find the right agent independently, reducing manual effort. They anticipate needs, promote self-service, and provide instant answers to every customer.
• Partnership with OpenAI: Zendesk is unlocking new generative AI capabilities powered by OpenAI. This partnership combines Zendesk’s CX-specific AI and OpenAI’s LLMs, making AI feel more human.

Zendesk’s AI for customer service is a comprehensive tool that enhances agent productivity, automates processes with intelligent bots, and provides personalized customer support, all while reducing costs.

45. Zoho Zia

Zia is a powerful AI tool from Zoho for various teams in an organization. Its ability to analyze data, automate routine tasks, and generate intelligent predictions is a game-changer in today’s data-driven world. Whether you’re in sales, HR, or customer service, Zia is designed to work smart so that you can work smarter.

Zia’s ability to field customer inquiries through chat allows your team to respond faster and provide more comprehensive service. By delivering initial responses and handling basic questions, Zia helps increase customer satisfaction while allowing your team to focus on more complex tasks.

By identifying patterns and common issues in customer inquiries, Zia can suggest automated workflows and macros that can speed up service delivery. This means your team can resolve issues quicker, enhancing the overall customer experience.

Zia also offers valuable assistance to HR teams, facilitating smoother operations and more intelligent decision-making.

Through AI, Zia can screen potential candidates for your organization based on specified criteria. This reduces the time spent sorting through applications, allowing your HR team to focus on in-depth candidate evaluations.

Zia can analyze employee engagement, identifying patterns and trends. It can provide recommendations on how to improve overall employee satisfaction, reduce turnover, and increase productivity.

46. Zoom AI Assistant

Zoom is rolling out an AI assistant designed to assist with drafting emails and chat messages, summarize meetings and chat threads, and enhance the productivity and enjoyment of brainstorming sessions. These are the main highlights:

• Email and Chat Message Drafting: The AI assistant can draft emails and chat messages to streamline and enhance communication efficiency.
• Summarizing Meetings and Chat Conversations: The AI assistant can condense meetings and chat discussions, helping users to remain informed about significant discussions.
• Improving Brainstorming Sessions: The AI assistant can inject more fun and productivity into brainstorming sessions, promoting creativity and innovation.
• Zoom IQ for Sales: This feature utilizes AI to analyze sales conversations, offering insights that could enhance sales outcomes.
• Customizable Settings: Zoom offers controls that allow the introduction of AI-driven features tailored to your organization’s needs.

Businesses can leverage Zoom’s AI assistant to enhance communication, remain informed about key discussions, promote creativity and innovation, and boost sales performance.

The Future of Work with AI

While in the early stages for some companies, it is clear that generative AI has immense potential to enhance productivity, unlock creativity, and drive business growth.

Companies looking to leverage generative AI have an expanding selection of enterprise-ready products to evaluate. As adoption increases, developers are actively working to improve these AI systems’ safety, accuracy, and transparency.

Though not without limitations, generative AI allows organizations to gain a competitive advantage by intelligently automating tasks, generating insights, and better engaging customers.

Business leaders should stay apprised of the latest developments as more established players and startups work to shape the future of enterprise AI. With thoughtful implementation, generative AI can play a transformative role in organizations’ operations and decisions in the years ahead.

I hope this article provides a solid overview of productive AI tools for business as of 2023, as the adoption of generative AI technology continues to accelerate.

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